We build industry-disrupting solutions that help brands deliver exceptional customer experiences

Who we are

What happens when you bring together seasoned entrepreneurs, top of class technologists, and customer-centric business visionaries? At NOMAD we create products that reach across industries to help companies understand their customers and improve the experiences they deliver. 

Since 2016, NOMAD has been at the forefront of AI-based insights that improve customer experience. 

Our leadership team

David Greschler

CEO & Co-Founder


David Greschler comes from a background of startup success. He founded and sold two startups (including Softricity, which was acquired by Microsoft). With a background rich in technology, he previously worked at the MIT Media Lab and The Computer Museum.

David believes that even a small shift in technology has the power to change the way people have done things for years. His first startup changed the way people delivered software - this time he's changing the way people deliver spectacular customer service. 

Jonah Friedl

CRO & Co-Founder


A serial entrepreneur with a passion for building disruptive companies. He founded NOMAD while pursuing his Bachelor of Business Administration degree at Washington State University.

Jonah believes that personalized customer service has a place in every business, and NOMAD's mission is to make that possible with easy-to-use technology that's accessible for organizations big and small.  

Heather Redman

Board Member, Flying Fish Partners

Heather Redman has lived her life in leadership roles at startups, including as Senior Vice President at each of AtomShockwave, Inc., Getty Images, Inc., and PhotoDisc, Inc., VP Business Operations and General Counsel at Indix Corporation and Senior Vice President at Summit Power Group.

Heather serves on the boards of the Washington Technology Industry Association (Vice Chair), the Greater Seattle Chamber (Chair Elect), the Hawthorn Club, Global EIR Coalition and Beneficial State Bank (Audit and Technology Committees). 

Our Investors

Want to redefine Customer Experience?

Join us. 

Be part of a technology revolution and apply to join the Nomad team. We’re currently recruiting for the positions listed below.

Responsible for sales-side demand generation.

Use your data skills to get insights into human behavior