Measure, analyze, and act on your
customer experience data like never before
Measure customer experience KPI's that increase revenue
Store Dwell Time
Age & Gender
Stop guessing, start knowing
Your employees should be focused on your customers, and your customers should be focused on falling in love with your products—that’s why we don’t bother either of them to learn about their experience.
Compare across locations to measure customer satisfaction, foot traffic, and loyalty with real-time data.
Identify and improve CX shortfalls
Stop waiting to hear from customers months after their retail experience.
Measure your customer experience shortfalls in real-time so that you can take immediate action.
Understand customer demographics at each location, along with repeat customers and in-store dwell time.
How we're different
Better service metrics
Go beyond happy and sad faces. With NOMAD you can measure revenue impacting metrics like loyalty, satisfaction, and store dwell time.
Real-Time objective data
NOMAD eliminates the need for subjective human feedback and instead delivers data-driven insights that can't be gamed, all in real-time.
No customer or employee action required. NOMAD is completely hands-off which means you collect 100% sample size of every customer.
100% sample size
Every customer, every interaction. NOMAD captures a 360 degree view of your customer experience at every location.
"We pride ourselves on providing exceptional customer service that keeps shoppers coming back. NOMAD lets us know how we're doing with repeat customers in real-time."